"We just need someone to handle our social media." It's one of the most common things business owners say when they start thinking about getting help with their online presence. And it's understandable. From the outside, social media management looks like a relatively straightforward task. Create some posts, schedule them and reply to a few comments. That’s it. In reality, it is one of the most misunderstood roles in modern marketing. In 2026, the social media manager role is